Taking customers through a flow of information that traversed a website, mobile app, and watch screen
Aligning a mobile carrier's stakeholders with a strategic deliverable detailing opportunities and improvements.
Usability tested and redesigned the admin interface for managing hours, year-round.
Fixing Order management for restaurant delivery
Redesigned the interface for a tablet used by restaurants to manage their delivery orders.
Developing a self-service experience for a mobile carrier's retail stores.
As a five-time hackathon participant and UX instructor, I enjoy facilitating creative and strategic thinking.
Updating digital directories for Westfield shopping centers
Developed a set of features to help mall visitors understand the route to a store on a different floor.